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HOW TO BUY

Shopping at is very easy. Just follow these steps:

1.       Choose the section (Plush toys, Baby line) and then the product.

2.       View the products you are interested in and click on the photograph to zoom in and see every detail and price.

3.       Select an item of clothing and add it to your basket. You can then choose to continue shopping or to process order.

4.       If you would like to process your order you can do so by either registering or checking-out as a guest.

5.       Choose a delivery method.

6.       Select a payment method.

7.       Confirm the order.

8.       You will receive an email confirming your order.

GENERAL INFORMATION

  • In which countries is it possible to shop online?

You can buy from all countries.

  • Are out-of-stock items restocked?

If an item is out of stock, we will try to restock it as soon as possible. If no stock is available, it will be removed from the website.

  • Will I receive the same product that I see in the photo?

Yes, except in the case of products which are hand crafted in which there may be slight differences in the final product.

  • Is it possible to receive periodic information via email about Child Jesus Toys latest new products and offers?

Yes. By simply clicking on Newsletter you will receive information on Child Jesus Toys latest products, lookbook and events.

  • Can I cancel my Newsletter subscription?

You can easily cancel your subscription by clicking on the Newsletter menu. Fill in the details and select send.

  • How do I recover my forgotten password?

If you've forgotten your password, you can recover it in the Log-in section. Enter your e-mail address and we'll send you an e-mail telling you what you need to do.

  • How can I be sure that I've made my purchase correctly?

Once you have placed your order, you will receive a confirmation email. If you do not receive an email, contact with the e-mail pedidos@senebey.com

  • Can I track my order?

Yes, you can see the updated status of your order in real time. To do this, go to the "my orders" section in your account.

If you are not registered, click on the "Order Information" link in the confirmation email sent to you.

  • Can I remove items from my order?

Yes. You can delete any unwanted items from your shopping bag as long as the order hasn’t been processed yet.

  • Can I cancel my order?

Yes. You can cancel your order as long as its status allows you to. To do this, go to the "my orders" section in your account.

If you are not registered, click on the "Order Information" link in the confirmation email sent to you and click cancel.

  • What should I do if I receive a faulty item?

We only sells items in perfect condition so, in the rare event of receiving a faulty item, please contact with us by mail pedidos@senebey.com.

  • What should I do if I receive an incorrect item?

If you were to accidentally receive an item that you did not order, please contact with us by mail pedidos@senebey.com.